Effective Date: 6 October 2026
Last Updated: 6 October 2026

Datagrid Solutions Private Limited (“Datagrid”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information entrusted to us.

This Privacy Policy explains how Datagrid collects, uses, processes, stores, discloses, transfers, and protects personal information when you:

• visit or use our website, including https://datagrid.co.in;
• communicate with us by email, telephone, social media, chat, or other channels;
• submit an enquiry, request a quotation, or contact our sales team;
• request or receive our services;
• interact with our employees or representatives;
• apply for employment or other opportunities with us;
• participate in an event, webinar, survey, campaign, or other activity organized or supported by us;
• use any Datagrid application, platform, portal, product, or service to which this Privacy Policy applies; or
• otherwise interact with Datagrid in a manner where this Privacy Policy is provided or referenced.

This Privacy Policy should be read together with our Terms & Conditions and, where applicable, our Cookie Policy, contractual data-processing terms, Data Processing Agreement (“DPA”), or other privacy notices.

1. Who We Are

The primary entity responsible for this Website and the processing of personal information described in this Privacy Policy is:

Datagrid Solutions Private Limited

604/605, Crystal Plaza,
Guru Hargovindji – Chakala Road,
Andheri East, Mumbai – 400099,
Maharashtra, India

Email: info@datagrid.co.in
Website: https://datagrid.co.in
Sales: +91-8657992211
Support/HR: +91-22-40243131

Datagrid is an India-based technology and software development company serving customers and business partners internationally.

Depending on the service, transaction, or relationship involved, Datagrid may act as:

• a Data Fiduciary / controller determining the purposes and means of processing;
• a Data Processor / processor processing personal information on behalf of a customer; or
• another legally recognized role under applicable privacy and data-protection laws.

Where Datagrid processes personal information on behalf of a customer, the customer’s privacy policy and instructions may also apply.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed by Datagrid through its Website and through the business activities expressly covered by this Policy.

It does not necessarily apply to:

• third-party websites or applications linked from our Website;
• products or services operated independently by third parties;
• websites of our customers;
• personal information processed solely on behalf of a customer where the customer is the controller/data fiduciary;
• information that is genuinely anonymous and cannot reasonably be used to identify an individual; or
• situations where a separate privacy notice has been provided.

Where a separate privacy notice applies, that notice will take precedence to the extent of any inconsistency.

3. What Is Personal Information?

“Personal Information”, “Personal Data”, or similar terms generally mean information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual.

Depending on the circumstances, this may include:

• name;
• email address;
• telephone or mobile number;
• business address;
• residential address where provided;
• company or organization name;
• job title or designation;
• professional information;
• information provided in an enquiry;
• information contained in resumes or job applications;
• communication records;
• account or login information;
• IP address;
• browser and device information;
• operating system;
• approximate location derived from technical information;
• website usage information;
• cookie identifiers;
• online identifiers;
• marketing preferences;
• photographs, where voluntarily provided;
• event registration information;
• information submitted through forms;
• information contained in communications with us; and
• other information that may identify an individual directly or indirectly.

We collect only information that is reasonably necessary for the relevant purpose, subject to applicable law.

4. Information We Collect

We may collect personal information from several sources.

4.1 Information You Provide Directly

You may voluntarily provide information when you:

• contact us;
• submit a contact form;
• request a quotation;
• request a demonstration;
• subscribe to communications;
• request information about our services;
• communicate with our sales team;
• communicate with customer support;
• submit feedback;
• apply for employment;
• register for an event or webinar;
• participate in a survey;
• submit information through a portal or application; or
• otherwise communicate with Datagrid.

The information collected may include your name, email address, telephone number, organization, job title, requirements, resume, professional information, and any other information you choose to provide.

5. Information Collected Automatically

When you visit our Website, certain information may be collected automatically.

This may include:

• IP address;
• browser type;
• browser version;
• operating system;
• device type;
• screen resolution;
• language preferences;
• referring website;
• pages visited;
• time and duration of visits;
• navigation and interaction information;
• approximate geographic information;
• Website performance information;
• error and diagnostic information;
• security and fraud-prevention information; and
• other technical information generated through your interaction with the Website.

We use this information to operate, secure, analyze, maintain, and improve the Website and our services.

6. Cookies and Similar Technologies

Datagrid uses cookies and similar technologies.

Cookies may be used to:

• operate essential Website functionality;
• maintain security;
• remember preferences;
• improve Website performance;
• understand Website usage;
• measure marketing campaigns;
• analyze traffic;
• improve user experience;
• provide relevant communications; and
• support advertising or remarketing where applicable and legally permitted.

We may use:

Essential Cookies

These are necessary for the Website to operate properly.

Functional or Preference Cookies

These remember choices and preferences to improve your experience.

Analytics Cookies

These help us understand how visitors use the Website and identify areas for improvement.

Marketing and Advertising Cookies

Where applicable, these may be used to measure advertising effectiveness, support remarketing, or provide more relevant advertising.

Third-Party Cookies

Third-party providers may place cookies or similar technologies on our Website for analytics, advertising, security, communications, or other purposes.

Where required by applicable law, Datagrid will obtain consent before placing or using non-essential cookies.

You may manage your cookie preferences through our cookie-consent mechanism or through your browser settings.

Disabling certain cookies may affect Website functionality.

For additional information, please refer to our Cookie Policy.

7. How We Use Personal Information

Depending on the circumstances, Datagrid may use personal information for the following purposes:

Business Enquiries

To:

• respond to enquiries;
• understand your requirements;
• provide information about our services;
• arrange meetings or demonstrations;
• prepare proposals and quotations; and
• communicate with prospective customers.

Service Delivery

To:

• provide requested services;
• administer customer relationships;
• provide technical support;
• communicate with customers;
• manage projects;
• maintain accounts;
• provide documentation;
• process transactions; and
• fulfil contractual obligations.

Business Operations

To:

• operate and administer our business;
• maintain records;
• manage suppliers and business partners;
• conduct accounting and financial activities;
• manage contracts;
• maintain corporate records;
• conduct internal reporting; and
• protect our business interests.

Website Improvement

To:

• understand Website usage;
• analyze traffic;
• identify technical problems;
• improve usability;
• improve content;
• improve security; and
• develop new services.

Security and Fraud Prevention

To:

• detect suspicious activity;
• prevent fraud;
• protect systems;
• investigate security incidents;
• enforce our Terms & Conditions; and
• protect users, employees, customers, and Datagrid.

Marketing

Where legally permitted, we may use contact information to:

• send information about our services;
• send newsletters;
• provide industry updates;
• invite you to events;
• provide relevant business communications; and
• communicate about products or services that may be relevant to you.

You may opt out of marketing communications at any time.

Recruitment

Where you apply for employment, we may use your information to:

• evaluate your application;
• communicate with you;
• conduct interviews;
• assess qualifications;
• conduct lawful background checks where applicable;
• manage recruitment;
• maintain recruitment records; and
• comply with employment and legal obligations.

8. Legal Bases for Processing

Where laws such as the GDPR or UK GDPR apply, Datagrid may process personal information on one or more of the following legal bases:

• Consent – where you have provided valid consent;
• Contract – where processing is necessary to enter into or perform a contract;
• Legal obligation – where processing is required by applicable law;
• Legitimate interests – where processing is necessary for legitimate business interests and those interests are not overridden by applicable privacy rights;
• Vital interests – where necessary to protect someone’s vital interests; or
• Other lawful bases permitted by applicable law.

Where Indian data-protection law applies, Datagrid may process personal data on the basis of consent or other lawful grounds recognized under applicable Indian law.

Where processing is based on consent, you may withdraw consent subject to applicable law and contractual or legal requirements.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

9. Data Minimization

Datagrid seeks to collect and process only information reasonably necessary for the relevant purpose.

We do not intentionally collect sensitive or highly personal information through our Website unless there is a legitimate reason and appropriate legal basis for doing so.

Please do not submit sensitive information through ordinary contact forms unless specifically requested and appropriate safeguards have been provided.

10. AI and Artificial Intelligence

Datagrid provides artificial intelligence, machine learning, generative AI, computer vision, natural language processing, chatbot, automation, analytics, and related technology services.

Because AI is an important part of Datagrid’s business, the following provisions apply.

10.1 AI Used by Datagrid

Datagrid may use AI-powered technologies internally for legitimate business purposes, including:

• productivity;
• software development;
• quality assurance;
• customer support;
• analytics;
• content assistance;
• security;
• fraud detection;
• business operations; and
• service improvement.

Where personal information is used with an AI system, Datagrid will seek to do so in accordance with applicable law, contractual obligations, security requirements, and the purpose for which the information was collected.

10.2 AI Services Provided to Customers

Datagrid may develop AI-powered applications and systems for customers.

In these circumstances, Datagrid may process personal information on behalf of the customer.

Where Datagrid acts as a processor, the customer generally determines:

• what information is processed;
• why it is processed;
• how long it is retained; and
• how individuals’ rights are handled.

Such processing may therefore be governed by the customer’s privacy policy, contractual terms, and applicable Data Processing Agreement.

10.3 Third-Party AI Providers

Datagrid may use third-party AI models, APIs, cloud platforms, infrastructure providers, or technology services.

Depending on the service, information may therefore be processed by such providers.

Datagrid will take reasonable contractual, technical, and organizational measures appropriate to the nature of the information and applicable legal requirements.

10.4 AI Training

Datagrid does not sell personal information to AI companies for AI model training.

Unless otherwise expressly disclosed or contractually agreed, Datagrid does not intentionally use customer-provided confidential personal information to train general-purpose AI models operated for unrelated customers.

Where a customer engages Datagrid to develop or train an AI/ML model, the applicable customer agreement and project documentation will govern the use of customer data.

10.5 AI Limitations

AI systems can produce inaccurate, incomplete, biased, or unexpected results.

Where AI-generated information is used in a process involving personal information, Datagrid may apply human review, validation, monitoring, or other safeguards appropriate to the relevant use case.

Datagrid does not make decisions about individuals solely through automated processing where doing so would violate applicable law.

11. Recruitment and Employment Information

If you apply for a position with Datagrid, we may collect:

• name;
• contact information;
• resume/CV;
• education;
• employment history;
• skills;
• qualifications;
• professional profiles;
• interview information;
• references;
• salary expectations;
• work authorization information;
• assessment results; and
• other information relevant to recruitment.

We use this information to assess applications, communicate with candidates, manage recruitment, and comply with applicable legal obligations.

We may retain unsuccessful applications for a reasonable period where permitted by law, for future opportunities, legal compliance, or legitimate business purposes.

You should not provide sensitive personal information in your resume unless it is relevant and necessary.

12. Client and Customer Data

Datagrid frequently develops and manages software systems for customers.

A customer may provide Datagrid with personal information relating to the customer’s own employees, customers, members, users, vendors, or other individuals.

In many such situations, Datagrid acts as a data processor/service provider and the customer remains responsible for determining the purpose and lawful basis for processing.

For such customer data:

• Datagrid processes information according to customer instructions and contractual obligations;
• Datagrid applies appropriate security measures;
• Datagrid does not generally use customer data for unrelated purposes;
• Datagrid does not sell customer personal information;
• Datagrid may use authorized subprocessors where permitted;
• Datagrid may transfer data to authorized infrastructure or service providers as necessary to deliver the services; and
• the customer’s agreement and DPA may contain additional requirements.

Where a customer’s instructions conflict with applicable law, Datagrid may take appropriate steps to address the conflict.

13. Sharing Personal Information

Datagrid does not sell personal information as a general business practice.

We may disclose personal information to the following categories of recipients where reasonably necessary and legally permitted:

Service Providers

Including providers of:

• cloud hosting;
• infrastructure;
• email;
• communication;
• analytics;
• cybersecurity;
• customer relationship management;
• recruitment;
• payment processing;
• software development;
• AI/ML services;
• technical support; and
• other business services.

Professional Advisors

Including:

• lawyers;
• accountants;
• auditors;
• insurers;
• consultants; and
• other professional advisors.

Corporate Affiliates

Where necessary for legitimate business operations, service delivery, administration, or group-level functions.

Government and Legal Authorities

Where disclosure is required by law, regulation, court order, legal process, or a valid governmental request.

Business Transactions

Personal information may be disclosed as part of:

• mergers;
• acquisitions;
• investments;
• restructuring;
• financing;
• sale of assets;
• corporate reorganization; or
• similar transactions.

Where appropriate and required by law, affected individuals will receive applicable notices.

14. Data Processors and Subprocessors

Datagrid may appoint third-party service providers to process personal information on its behalf.

Such providers may include cloud infrastructure providers, hosting providers, communication providers, analytics providers, security providers, AI providers, and other technology vendors.

Where required by applicable law, Datagrid will enter into appropriate contractual arrangements with such providers and require them to implement appropriate confidentiality and security measures.

15. International Data Transfers

Datagrid operates internationally and may use service providers, infrastructure, affiliates, customers, or business partners located in countries other than the country in which you reside.

Accordingly, personal information may be transferred to or processed in:

• India;
• the United States;
• countries within the European Economic Area;
• the United Kingdom;
• other countries where Datagrid, its affiliates, customers, or service providers operate.

Where applicable law requires safeguards for international transfers, Datagrid will implement appropriate safeguards.

Depending on the circumstances, these may include:

• adequacy decisions;
• Standard Contractual Clauses;
• contractual data-protection obligations;
• data-processing agreements;
• approved transfer mechanisms;
• security measures; and
• other lawful transfer mechanisms.

By using our Website or services, you acknowledge that international processing may occur, subject to applicable law.

16. Data Retention

Datagrid retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• providing services;
• maintaining business records;
• fulfilling contractual obligations;
• complying with legal obligations;
• resolving disputes;
• enforcing agreements;
• maintaining security;
• preventing fraud; and
• protecting legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, Datagrid may delete, anonymize, aggregate, or securely dispose of it, subject to applicable legal, contractual, backup, and regulatory requirements.

Customer data processed under a separate customer agreement may be retained and deleted according to that agreement.

17. Information Security

Datagrid maintains technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the service and risk involved, safeguards may include:

• access controls;
• authentication mechanisms;
• encryption;
• network security;
• firewalls;
• logging and monitoring;
• vulnerability management;
• backups;
• secure development practices;
• employee confidentiality obligations;
• access restrictions;
• incident management procedures; and
• vendor security controls.

Datagrid is also an ISO 27001-certified organization, and its information-security practices are designed to support appropriate security and risk-management controls.

However, no internet transmission, electronic storage system, cloud environment, or security measure can be guaranteed to be completely secure.

18. Data Breach and Security Incidents

If Datagrid becomes aware of a personal-data breach or security incident affecting personal information, we will assess the incident and take reasonable steps required by applicable law and our contractual obligations.

Where notification is legally required, Datagrid will notify affected customers, regulators, or individuals within the applicable timeframes and in the manner required by law.

19. Your Privacy Rights

Depending on your location and applicable law, you may have rights including:

• the right to know whether we process your personal information;
• the right to access personal information;
• the right to obtain information about how your information is used;
• the right to correct inaccurate information;
• the right to request deletion;
• the right to withdraw consent;
• the right to object to certain processing;
• the right to restrict certain processing;
• the right to data portability;
• the right to opt out of certain marketing;
• the right to object to certain automated decision-making;
• the right to lodge a complaint with a relevant supervisory or regulatory authority; and
• other rights provided by applicable law.

Not every right applies in every jurisdiction or in every circumstance.

Certain information may be retained where required or permitted by law.

20. India – Digital Personal Data Protection Framework

Where applicable, Datagrid processes digital personal data in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”), applicable rules, and other applicable Indian laws.

Where Datagrid acts as a Data Fiduciary, we may provide appropriate notices and obtain consent where required.

Where processing is based on consent, you may withdraw consent subject to applicable law.

Datagrid will take reasonable measures appropriate to the nature of personal data to protect it from unauthorized access, disclosure, alteration, or other unlawful processing.

Individuals may contact Datagrid to exercise rights available under applicable Indian law.

Where Datagrid acts as a Data Processor on behalf of a customer, the relevant customer may be the Data Fiduciary responsible for determining the purposes of processing.

21. European Economic Area and United Kingdom

If you are located in the European Economic Area (“EEA”) or United Kingdom (“UK”), additional rights may apply under the GDPR or UK GDPR.

Depending on the circumstances, you may have rights to:

• access your personal data;
• correct inaccurate personal data;
• erase personal data;
• restrict processing;
• object to processing;
• receive personal data in a portable format;
• withdraw consent;
• object to direct marketing; and
• lodge a complaint with a competent supervisory authority.

Where processing is based on legitimate interests, you may have the right to object.

Where processing is based on consent, you may withdraw consent at any time.

Nothing in this Privacy Policy limits rights that cannot lawfully be excluded.

22. California and Other US State Privacy Rights

Where applicable US state privacy laws apply to Datagrid, residents may have additional rights depending on the jurisdiction.

These may include rights to:

• know/access personal information;
• correct inaccurate personal information;
• delete personal information;
• obtain information regarding categories of personal information collected;
• understand the purposes for which personal information is used;
• understand categories of third parties with whom information is disclosed;
• opt out of certain sales or sharing;
• opt out of certain targeted advertising;
• limit certain uses of sensitive personal information where applicable; and
• receive equal treatment for exercising applicable privacy rights.

Datagrid does not generally sell personal information for monetary consideration.

If Datagrid becomes subject to a particular state law, the applicable rights, exemptions, thresholds, and obligations under that law will apply.

23. Do Not Sell or Share

Datagrid does not operate a business model based on selling personal information.

Where applicable law defines certain disclosures or transfers as “sale,” “sharing,” targeted advertising, or a similar regulated activity, individuals may have specific opt-out rights.

Where such rights apply, Datagrid will provide the applicable mechanism required by law.

24. Marketing Communications

We may send business communications where permitted by law.

These may include:

• service information;
• newsletters;
• technology updates;
• event invitations;
• business announcements;
• educational content;
• product information; and
• other relevant communications.

You can unsubscribe from marketing emails by:

• using the unsubscribe mechanism included in the communication; or
• contacting us at info@datagrid.co.in.

Even after opting out of marketing communications, we may continue sending transactional or essential communications relating to an existing business relationship, service, security matter, or legal obligation.

25. Third-Party Services and Links

Our Website may contain links to third-party websites, social media platforms, applications, or services.

Examples may include:

• analytics platforms;
• social media platforms;
• video services;
• communication services;
• payment services;
• cloud services;
• recruitment platforms;
• AI platforms; and
• other technology providers.

We are not responsible for the privacy practices of third parties.

When you leave our Website or interact directly with a third-party service, that provider’s privacy policy and terms may apply.

26. Analytics

We may use analytics technologies to understand:

• how visitors find our Website;
• which pages are visited;
• how visitors navigate our Website;
• Website performance;
• visitor trends;
• device and browser information; and
• aggregated Website usage.

Analytics providers may process information on our behalf.

Where required by applicable law, we will obtain consent before using non-essential analytics technologies.

27. Social Media

Datagrid may maintain profiles or pages on social media platforms.

When you interact with us through a social media platform, that platform may independently collect and process information about you.

Datagrid’s use of social media does not override the privacy policy of the relevant platform.

We encourage you to review the privacy settings and policies of social media platforms you use.

28. Children’s Privacy

Our Website and services are primarily intended for businesses, professionals, organizations, and other adult users.

We do not knowingly target children with our services or intentionally collect children’s personal information through ordinary Website forms.

Where applicable law defines a child or minor differently, the relevant legal requirements will apply.

If you believe that a child has provided personal information to Datagrid without appropriate authorization, please contact us.

29. Do Not Track and Browser Signals

Some browsers and devices provide privacy signals or “Do Not Track” mechanisms.

Because there is currently no universally consistent technical standard for responding to all such signals, our response may depend on the applicable law and the specific technology involved.

Where applicable law requires recognition of a recognized privacy preference signal, Datagrid will take reasonable steps to comply.

30. Accuracy of Information

We rely on individuals to provide accurate and current information where appropriate.

If you provide personal information to Datagrid, you should ensure that it is accurate and update it when necessary.

You may contact us to request correction of information where permitted by applicable law.

31. Automated Decision-Making

Datagrid may use automated technologies, including AI and machine-learning systems, for certain operational or analytical purposes.

We do not intend to make decisions producing legal or similarly significant effects about individuals solely through automated processing where prohibited by applicable law.

Where applicable law provides a right to human intervention, explanation, objection, or review, Datagrid will provide such rights as required.

32. Sensitive Personal Information

Depending on applicable law, certain categories of information may be considered sensitive or specially protected.

Examples may include:

• government identification numbers;
• financial information;
• health information;
• biometric information;
• precise location;
• information concerning children;
• authentication information; and
• other categories designated as sensitive by applicable law.

Please do not provide sensitive personal information through general website forms unless specifically requested or necessary.

Where Datagrid processes sensitive information as part of a customer project, processing will be governed by the applicable customer agreement, instructions, security requirements, and applicable law.

33. Business-to-Business Information

Because Datagrid primarily operates as a B2B technology services company, we may process professional information relating to employees, representatives, consultants, vendors, and customers of organizations.

Examples include:

• business email addresses;
• business telephone numbers;
• job titles;
• company information;
• professional profiles;
• correspondence;
• meeting information; and
• business relationship information.

We process such information for legitimate business purposes and in accordance with applicable privacy law.

34. Data of Individuals Provided by Customers

A Datagrid customer may provide personal information relating to individuals to enable Datagrid to deliver software development, hosting, support, analytics, AI, or other services.

Where Datagrid processes such information on behalf of a customer, the customer is generally responsible for:

• establishing the lawful basis for processing;
• providing required notices;
• obtaining required consents;
• responding to data-subject requests;
• determining retention periods; and
• ensuring that instructions given to Datagrid are lawful.

Datagrid will provide reasonable assistance as required under the applicable contract and law.

35. Data Protection Agreements

For certain customers and projects, Datagrid may enter into a Data Processing Agreement (“DPA”) or equivalent contractual arrangement.

A DPA may specify:

• categories of personal information;
• categories of data subjects;
• processing purposes;
• security measures;
• subprocessors;
• international transfers;
• breach notification;
• retention and deletion;
• audit rights; and
• assistance with privacy rights.

Where a DPA applies, its provisions will govern the relevant processing to the extent of any conflict with this Privacy Policy.

36. Data Protection Officer / Privacy Contact

Where required by applicable law, Datagrid may designate a Data Protection Officer or other privacy representative.

For privacy questions, requests, complaints, or concerns, please contact:

Privacy Team / Data Protection Contact
Datagrid Solutions Private Limited

Email: info@datagrid.co.in

Postal Address:
604/605, Crystal Plaza,
Guru Hargovindji – Chakala Road,
Andheri East, Mumbai – 400099,
Maharashtra, India

Please include sufficient information to enable us to identify you and understand your request.

37. How to Exercise Your Privacy Rights

You may submit a privacy request by emailing:

info@datagrid.co.in

Your request should, where applicable, include:

• your name;
• contact information;
• the nature of your request;
• the relevant account, service, or relationship;
• sufficient information to verify your identity; and
• any other information reasonably necessary to process the request.

We may request additional information to verify your identity before responding.

This is intended to protect personal information from unauthorized disclosure.

We will respond within the period required by applicable law.

38. Verification of Requests

For security reasons, Datagrid may need to verify the identity of an individual making a privacy request.

The level of verification will depend on:

• the nature of the request;
• the sensitivity of the information;
• the applicable law; and
• the risk of unauthorized disclosure.

We will not require unnecessary information solely for verification.

39. Authorized Agents

Where applicable law permits an individual to appoint an authorized agent to exercise privacy rights on their behalf, Datagrid may require appropriate authorization and identity verification.

40. Complaints

If you have a concern regarding Datagrid’s handling of personal information, please contact us first at:

info@datagrid.co.in

We will investigate reasonable privacy complaints and take appropriate steps.

Where applicable law provides a right to complain to a regulatory or supervisory authority, you may exercise that right.

41. Data Protection for International Customers

Datagrid recognizes that customers may operate in jurisdictions with different privacy requirements.

For customer projects, Datagrid may agree to additional privacy and security requirements, including:

• GDPR;
• UK GDPR;
• Indian data-protection requirements;
• US state privacy laws;
• sector-specific privacy requirements;
• contractual security standards; and
• customer-specific data-processing requirements.

Such requirements may be documented in an MSA, SOW, DPA, security addendum, or other written agreement.

42. Corporate Transactions

If Datagrid is involved in a merger, acquisition, investment, financing, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of the transaction.

Any such transfer will be handled in accordance with applicable law and appropriate confidentiality and security requirements.

43. Legal Disclosure

Datagrid may disclose personal information where reasonably necessary to:

• comply with applicable law;
• comply with court orders;
• respond to lawful government requests;
• enforce contracts;
• protect Datagrid’s rights;
• protect users or other individuals;
• investigate fraud;
• investigate security incidents; or
• prevent illegal activity.

We will seek to limit such disclosures to what is reasonably necessary and legally permitted.

44. Aggregated and De-identified Information

Datagrid may create aggregated, statistical, or de-identified information from personal information.

Where information has been properly anonymized or de-identified so that it cannot reasonably be associated with an identifiable individual, Datagrid may use such information for legitimate purposes including:

• analytics;
• research;
• business planning;
• service improvement;
• reporting;
• benchmarking; and
• product development.

We will not intentionally attempt to re-identify properly anonymized information where prohibited by applicable law.

45. Changes to This Privacy Policy

Datagrid may update this Privacy Policy periodically.

Changes may be made to reflect:

• changes in our business;
• new services;
• changes in technology;
• changes in applicable law;
• changes in privacy practices;
• changes in third-party services; or
• improvements to transparency.

The updated version will be published on this page with a revised “Last Updated” date.

Where required by law, we will provide additional notice or obtain consent for material changes.

46. Governing Framework

This Privacy Policy is intended to operate globally while recognizing that privacy rights and obligations vary by jurisdiction.

Nothing in this Privacy Policy is intended to:

• remove statutory privacy rights;
• reduce consumer protections that cannot legally be excluded;
• override a valid customer contract;
• override a Data Processing Agreement; or
• limit rights that applicable law expressly grants to individuals.

Where mandatory local law provides stronger privacy rights than those described in this Policy, the mandatory provisions of that law will apply.

47. Contact Us

For questions, privacy requests, complaints, or concerns relating to this Privacy Policy, please contact:

Datagrid Solutions Private Limited

604/605, Crystal Plaza,
Guru Hargovindji – Chakala Road,
Andheri East, Mumbai – 400099,
Maharashtra, India

Email: info@datagrid.co.in

Sales: +91-8657992211
Support/HR: +91-22-40243131

Website: https://datagrid.co.in

Effective Date: 6 October 2026
Last Updated: 6 October 2026

© Datagrid Solutions Private Limited. All rights reserved.