Terms and Conditions -

Effective Date: 5 October 2026

Welcome to the website of Datagrid Solutions Private Limited (“Datagrid”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) govern your access to and use of https://datagrid.co.in and any related websites, pages, digital properties, content, tools, forms, applications, or services operated by Datagrid (collectively, the “Website”).

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

These Terms apply to visitors, prospective customers, existing customers, business partners, vendors, job applicants, and other users of the Website, as applicable.

1. About Datagrid

Datagrid Solutions Private Limited is a technology and software services company providing, among other things, software development, web and mobile application development, cloud solutions, artificial intelligence and machine learning solutions, analytics, DevOps, UI/UX development, technology consulting, resource augmentation, and related technology services.

Information about our services, capabilities, technologies, projects, case studies, clients, and solutions is provided for general informational and business-development purposes and may change from time to time.

2. Acceptance of These Terms

By accessing, browsing, submitting information through, or otherwise using the Website, you agree to comply with these Terms and all applicable laws and regulations.

If you are using the Website on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

If you do not have such authority, you must not use the Website on behalf of that entity.

3. Permitted Use

You may use the Website for lawful purposes, including:

learning about Datagrid and its services;
evaluating Datagrid as a potential technology partner;
contacting Datagrid regarding products or services;
submitting legitimate business enquiries;
accessing publicly available information, articles, case studies, and other content;
applying for employment opportunities where such functionality is available.

You must not use the Website:

for any unlawful, fraudulent, abusive, or malicious purpose;
to violate any applicable law or regulation;
to impersonate another person or organization;
to submit false, misleading, or fraudulent information;
to interfere with or disrupt the Website or its infrastructure;
to introduce viruses, malware, malicious code, or other harmful material;
to attempt unauthorized access to any system, server, account, database, or network;
to conduct unauthorized vulnerability scanning, penetration testing, scraping, crawling, or automated data extraction;
to overload, attack, or otherwise interfere with the Website;
to use automated systems to collect information from the Website without our prior written permission;
to reproduce, republish, sell, license, or commercially exploit Website content without our written permission;
to use the Website to develop or train a competing service where such use is prohibited by applicable law or these Terms.

Datagrid reserves the right to restrict or terminate access to the Website where it reasonably believes that these Terms have been violated.

4. Website Content

The Website contains information, text, graphics, photographs, videos, designs, logos, illustrations, software, code, documents, case studies, articles, testimonials, data, and other materials (“Content”).

We make reasonable efforts to keep the Content accurate and current. However, we do not guarantee that all Content is:

complete;
accurate;
current;
error-free;
uninterrupted;
suitable for your particular requirements; or
available at all times.

Information published on the Website should not be considered professional, legal, financial, technical, security, medical, or other professional advice unless expressly stated otherwise.

You should independently verify information before relying on it for any significant business or technical decision.

5. Intellectual Property

Unless otherwise stated, the Website and all Content are owned by, licensed to, or otherwise lawfully used by Datagrid.

This includes, without limitation:

Datagrid’s name and trademarks;
logos and branding;
website design and layout;
graphics and images;
written content;
software and source code;
databases and data structures;
videos and multimedia;
documentation;
case studies;
methodologies and frameworks; and
other intellectual property appearing on the Website.

Nothing in these Terms grants you ownership of any Datagrid intellectual property.

You are granted a limited, non-exclusive, non-transferable, revocable right to access and use the Website for its intended purpose.

You must not reproduce, modify, distribute, publicly display, publish, transmit, sell, sublicense, create derivative works from, or commercially exploit Datagrid Content without prior written permission.

6. Trademarks

“Datagrid”, the Datagrid logo, product names, service names, taglines, and other marks displayed on the Website may be trademarks or service marks of Datagrid or their respective owners.

You may not use any Datagrid trademark, logo, or branding without prior written authorization.

Third-party trademarks appearing on the Website belong to their respective owners.

7. Client Names, Logos, Testimonials and Case Studies

Where the Website contains client names, logos, testimonials, case studies, project descriptions, or references to third-party organizations, such information is provided for legitimate business and informational purposes.

Client relationships, project scopes, technologies, results, and other details may change over time.

The appearance of a company name or logo on the Website does not necessarily mean that the company endorses Datagrid or all of its services unless expressly stated.

8. Enquiries and Information Submitted by You

When you submit information through the Website, including through enquiry forms, contact forms, career forms, email links, or other mechanisms, you agree to provide information that is accurate and lawful.

You must not submit:

fraudulent information;
malicious code;
confidential information belonging to another party without authorization;
personal information that you are not legally entitled to provide; or
information that violates applicable law or third-party rights.

You remain responsible for the information you submit.

Our handling of personal information is governed by our Privacy Policy.

9. Business Proposals and Quotations

Information provided on the Website regarding services, pricing, capabilities, technologies, timelines, project estimates, or solutions is generally indicative unless expressly identified as a binding offer.

Any proposal, quotation, Statement of Work (“SOW”), Master Services Agreement (“MSA”), Order Form, purchase order, or other written commercial agreement separately entered into between Datagrid and a customer will govern the applicable services.

In the event of a conflict between these Terms and a signed agreement between Datagrid and a customer, the signed agreement will prevail to the extent of the conflict.

10. Artificial Intelligence and Machine Learning

Datagrid provides and/or develops artificial intelligence (“AI”), machine learning, generative AI, automation, analytics, chatbot, computer vision, natural language processing, and related technologies.

Where AI-powered features, demonstrations, tools, or Content are made available through the Website, the following provisions apply.

10.1 AI-Generated Content

AI-generated information, text, images, code, recommendations, analyses, summaries, or other outputs (“AI Output”) may be generated using Datagrid’s technology and/or third-party AI models, platforms, APIs, or services.

AI Output may:

contain errors or inaccuracies;
be incomplete or outdated;
produce unexpected results;
contain biased or inappropriate information;
differ between users or requests;
contain information that requires independent verification; or
resemble content generated for other users.

You should not rely solely on AI Output for decisions requiring professional, legal, financial, medical, security, regulatory, or other expert judgment.

10.2 Human Review

You are responsible for reviewing and validating AI-generated outputs before using, publishing, distributing, implementing, or relying upon them.

Datagrid does not guarantee that AI Output will be accurate, complete, unique, lawful, fit for a particular purpose, or free from third-party intellectual property claims.

10.3 Third-Party AI Providers

Certain AI functionality may rely on third-party AI providers, APIs, cloud platforms, models, or infrastructure.

The availability and performance of such functionality may depend on those third parties.

Changes to third-party models, APIs, pricing, availability, policies, security requirements, or applicable laws may result in changes to, limitations on, or discontinuation of AI functionality.

10.4 AI Inputs

You must not submit information to an AI-enabled feature unless you have the legal right and necessary permissions to do so.

You should not submit highly sensitive, confidential, regulated, or personal information unless the applicable service specifically permits such information and appropriate contractual and security arrangements are in place.

Where you use Datagrid’s AI services under a separate customer agreement, the applicable agreement, Data Processing Agreement, AI terms, security terms, or other contractual documentation may contain additional requirements.

10.5 No Guarantee of AI Results

AI technologies are probabilistic and may produce incorrect or unexpected results.

Accordingly, Datagrid does not warrant that AI-powered services or outputs will be:

accurate;
complete;
reliable;
uninterrupted;
error-free;
suitable for a particular purpose;
compliant with a particular industry’s requirements; or
appropriate for every use case.

11. Cookies and Similar Technologies

The Website may use cookies, pixels, web beacons, local storage, analytics technologies, tags, and similar technologies (“Cookies”).

Cookies may be used for purposes including:

enabling essential Website functionality;
remembering user preferences;
improving Website performance;
understanding Website usage;
analyzing traffic and visitor behavior;
measuring marketing effectiveness;
improving our services and user experience;
maintaining security; and
supporting communications and marketing activities, where permitted by applicable law.

11.1 Types of Cookies

Depending on how the Website is configured, Cookies may include:

Necessary Cookies
These are required for basic Website functionality, security, navigation, and essential features.

Preference Cookies
These may remember choices such as language, preferences, or other settings.

Analytics Cookies
These help us understand how visitors use the Website and identify opportunities to improve performance and usability.

Marketing or Advertising Cookies
Where used and permitted by applicable law, these may help measure campaigns, understand advertising effectiveness, or deliver more relevant communications.

11.2 Third-Party Cookies

Some Cookies may be placed by third-party service providers, such as analytics, advertising, security, hosting, communication, or other technology providers.

Third-party services may process information according to their own privacy policies and terms.

11.3 Cookie Choices

Where required by applicable law, non-essential Cookies will be used only after obtaining the appropriate consent.

You may manage or withdraw your Cookie preferences through the Cookie consent mechanism provided on the Website or through your browser settings.

Disabling certain Cookies may affect the functionality or availability of parts of the Website.

For more information about our use of personal information and Cookies, please refer to our Privacy Policy and Cookie Policy.

12. Third-Party Websites and Services

The Website may contain links to third-party websites, applications, platforms, social media pages, software, or services.

These links are provided for convenience and informational purposes.

Datagrid does not control and is not responsible for:

the content of third-party websites;
their availability;
their security;
their privacy practices;
their terms and conditions;
their products or services; or
any loss or damage arising from your use of them.

Your use of third-party services is subject to the applicable third party’s terms and policies.

13. Website Availability

We aim to keep the Website available and operational, but we do not guarantee uninterrupted or error-free availability.

The Website may occasionally be unavailable due to:

maintenance;
upgrades;
security measures;
infrastructure failures;
hosting or network issues;
telecommunications failures;
cyberattacks;
third-party service failures;
force majeure events; or
other circumstances beyond our reasonable control.

We may modify, suspend, or discontinue any part of the Website at any time without prior notice.

14. Security

Datagrid takes reasonable technical and organizational measures to protect its systems and information.

However, no website, internet transmission, cloud infrastructure, or electronic storage system can be guaranteed to be completely secure.

You acknowledge that use of the internet involves inherent security risks.

You must not attempt to bypass or interfere with security controls, authentication mechanisms, access restrictions, firewalls, monitoring systems, or other security measures associated with the Website.

15. Confidential Information

The Website is generally a public information platform.

Unless otherwise agreed in writing, information submitted through ordinary website forms should not be considered confidential or proprietary.

If you need to disclose confidential business, technical, financial, intellectual property, or other sensitive information to Datagrid, you should use an appropriate contractual or secure communication mechanism.

Confidential information exchanged under an executed NDA, MSA, SOW, or other agreement will be governed by that agreement.

16. User-Generated Content

If the Website allows you to submit comments, reviews, testimonials, files, feedback, suggestions, or other content (“User Content”), you remain responsible for that content.

You represent that you have the necessary rights and permissions to submit the User Content.

You must not submit content that is unlawful, defamatory, discriminatory, abusive, obscene, fraudulent, infringing, malicious, or otherwise inappropriate.

By submitting User Content, you grant Datagrid a non-exclusive, worldwide, royalty-free license to use, reproduce, store, display, and process such content to the extent reasonably necessary to operate, improve, market, or provide the relevant Website or service, subject to applicable privacy laws and any specific agreement between you and Datagrid.

17. Feedback

If you provide suggestions, ideas, recommendations, or feedback regarding Datagrid, its Website, products, or services, Datagrid may use such feedback without compensation or obligation to you, unless otherwise agreed in writing.

You agree that providing feedback does not transfer ownership of your unrelated intellectual property to Datagrid.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its Content are provided on an “AS IS” and “AS AVAILABLE” basis.

Datagrid disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties of:

merchantability;
fitness for a particular purpose;
accuracy;
availability;
non-infringement;
title;
security; and
uninterrupted or error-free operation.

Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Datagrid and its directors, officers, employees, affiliates, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of:

profits;
revenue;
business;
contracts;
anticipated savings;
goodwill;
reputation;
data; or
business opportunities,

arising from or related to your access to or use of, or inability to use, the Website or its Content.

To the maximum extent permitted by applicable law, Datagrid’s aggregate liability arising from your use of the Website shall not exceed the amount, if any, paid by you directly to Datagrid for access to the particular service giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim.

Where no payment has been made by you to Datagrid for the relevant service, Datagrid’s maximum aggregate liability shall be limited to INR 10,000, to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law, including liability for fraud or other liability that applicable law expressly prohibits from being excluded.

20. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Datagrid, its affiliates, directors, officers, employees, contractors, and service providers from claims, losses, damages, liabilities, costs, and expenses arising out of or related to:

your violation of these Terms;
your unlawful use of the Website;
your User Content;
your violation of third-party rights;
your misuse of AI functionality; or
your violation of applicable law.

21. Compliance With Laws

You are responsible for complying with all laws and regulations applicable to your use of the Website and Datagrid services.

Depending on your location and use case, these may include privacy, data protection, intellectual property, export control, sanctions, cybersecurity, consumer protection, advertising, and other applicable laws.

Nothing in these Terms requires Datagrid to provide services where doing so would violate applicable law.

22. International Users

Datagrid operates from India and may provide services to customers and users located in different countries.

If you access the Website from outside India, you do so at your own initiative and are responsible for complying with the laws applicable in your jurisdiction.

Different jurisdictions may provide users with mandatory rights that cannot be excluded by contract. Nothing in these Terms is intended to remove or restrict such mandatory rights.

23. Privacy

Your privacy is important to us.

Our collection, use, storage, disclosure, and processing of personal information are governed by our Privacy Policy, which forms part of the Website’s legal framework.

Where applicable, additional privacy or data-processing terms may apply to customers under separate agreements.

24. Children

The Website is intended primarily for business and professional audiences.

Unless expressly stated otherwise, Datagrid does not knowingly provide services or intentionally collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us.

25. Changes to These Terms

Datagrid may modify these Terms from time to time.

Updated Terms will be posted on this page together with a revised effective date.

Your continued use of the Website after the revised Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

If a material change requires additional notice or consent under applicable law, Datagrid will provide such notice or obtain such consent as required.

26. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable, where legally permissible.

The remaining provisions will continue in full force and effect.

27. Waiver

Failure by Datagrid to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision or any other provision in the future.

28. Assignment

You may not transfer, assign, or delegate your rights or obligations under these Terms without Datagrid’s prior written consent.

Datagrid may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets, corporate reorganization, or similar transaction.

29. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of the Website.

For customers receiving services under a separate written agreement, that agreement will govern the relevant customer relationship to the extent of any conflict.

30. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to conflict-of-law principles.

Subject to any mandatory rights or jurisdictional requirements that cannot lawfully be excluded, courts located in Mumbai, Maharashtra, India shall have jurisdiction over disputes arising from or relating to these Terms or your use of the Website.

Nothing in this section prevents Datagrid from seeking urgent injunctive or equitable relief in any court of competent jurisdiction where necessary to protect its intellectual property, confidential information, systems, data, or other legitimate interests.

31. Force Majeure

Datagrid will not be responsible for delays or failures caused by events beyond its reasonable control, including natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government action, internet or telecommunications failures, cloud-service outages, power failures, cyberattacks, labor disputes, or failures of third-party providers.

32. Contact Us

If you have questions regarding these Terms, please contact us:

Datagrid Solutions Private Limited

604/605, Crystal Plaza,
Guru Hargovindji – Chakala Road,
Andheri East, Mumbai – 400099,
Maharashtra, India

Email: info@datagrid.co.in
Sales: +91-8657992211
Support/HR: +91-22-40243131

Website: https://datagrid.co.in